Maria Romera Jolliff

Human-centered design strategy for health

Expertise in research, clinical literature, mental models, public health, patient engagement, behavior change, system modeling and evaluation, interaction design, road map strategy, mobile devices, software testing, and human factors engineering

Expert wireframing and prototyping with Axure. Fluent in Mobile. Literate in R for statistics, HTML5, CSS3 and JS/Jquery. Critical thinking is key, tools can be learned.

Education

Global Master of Public Health, candidateNovember 2024 (expected completion)
Imperial College London

MA Cognitive Psychology with a concentration in Human FactorsAugust 2000
San Jose State University

BA Cognitive/Biological Psychology with a minor in AnthropologyMay 1995
San Jose State University summa cum laude

Experience

ResMedMarch 2017 - September 2021
Mobile User Experience

Patient engagement through mobile app design for medical devices, with a passion for using behavior change techniques to achieve better health. Proud to have been the mobile designer on the "Personal Therapy Assistant" (PTA) setup feature, the "Care Check-in" feature, and Bluetooth integration for the AirSense11 release in August 2021, and the original voiceover for PTA in AirMini.

Blast MotionFebruary 2016 - July 2016
UX Architect

User research including onsite visit, SME interviews, coach interviews, and player surveys for a "wearable" sensor-based baseball product. Performed OOB usability analysis and created first use customer journey map. Helped shape product requirements, created information architecture, redesigned and handed off wireframe specification for mobile app.

QualcommAugust 2005 - February 2016
Staff User Experience Designer

Notable projects include user research and initial work on a web tool for Application Lifecycle Management, a custom hand-held biometrics device, and a web-based Integrated Development Environment for neuroscientists and neuromorphic engineers. Founded an Automotive special interest group to evangelize Human Factors and look at where HF and design come together.

• Mobile apps for Brew, Android, and iOS
• Contextual inquiry and user interviews
• Paper prototypes and click-throughs
• Design for keypad, qwerty, touchscreen
• R&D concepts, full design
• Competitive analysis
• Line manager
• Styleguides
• Agile

MotorolaApril 2002 - July 2005
Senior Interaction Designer

Localization design of iTap predictive text entry to Greek, Arabic, Hindi, and Chinese. Planned, recruited, and moderated usability studies in-house and one study in Cairo. Input solutions for new Chameleon UI. Also worked on Bluetooth and Voice Recognition.

NASA Ames Research CenterMarch 2001 - April 2002
Senior Research Associate

Research of Distributed Air-Ground Traffic Management (DAG-TM) looking specifically at Free-Flight scenarios with pilots and air traffic controllers.

• Onsite user interviews at TRACON and SFO Tower
• Pilot and controller personas
• Documented simulation scenario and procedure
• Provided simulation training to controllers
• Design for VoIP communication window

Cooper Interaction DesignAugust 2000 - February 2001
Designer

Trained in Alan Cooper's goal-oriented design methodology using personas. Worked with teams on Product Planning software, a mobile device for teens, and initial work on a smartphone.

NASA Ames Research CenterMay 1995 - August 2000
Research Associate

Created a methodology for comparing the user's mental model to the machine using Statecharts (Harel, 1987) Started in the Cognition Lab as an intern but moved up to associate while completing grad school.

• Systems Modeling
• Data analysis
• Recruit, schedule, and run participants in visual search, dual-tasking, and air traffic control experiments
• Co-author on a poster and paper

Professional Associations

Human Factors and Ergonomics Society (HFES)

Association for Computing Machinery's Computer-Human Interaction special interest group (ACM-SIGCHI)

"UX Speakeasy" - the San Diego chapter of IxDA

San Diego eXperience Design (SDXD)